City of Osage Beach
Comprehensive Performance Measurement
We worked with the City of Osage Beach to develop a system of performance measures that accurately reflect departmental service provision and operations in order to provide accountability to elected officials, reliable assessment of progress and gaps, and information to support data-informed investment in services. PorchLight Insights worked closely with the City Administrator and with all 14 departments to produce relevant, accessible, and actionable performance measures.
“My goal in contracting with PorchLight Insights was to provide assistance to our Department Managers in creating new and expanding on our current performance measures necessary to align with strategic goals of the City. Kate and Julie provided the best service and top notch knowledge to our departments.”