Turn your data into action

Survey development and analysis

Cities use surveys to understand resident priorities. Organizations use them to hear from employees. Nonprofits use them to measure impact. We design the survey, get it in front of the right people, and dig into the results to find what they actually say. We don't work from a one-size-fits-all template, every question earns its place, and every result gets used, whether that's a standalone report or the starting point for the community engagement or strategic planning work that follows.

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What's included:

• Survey development

• Survey administration

• Analysis

• A summary report with findings

• Visualization and presentation of results and recommendations

• Facilitated workshops to turn results into next steps

Community engagement and facilitation

We design how you hear from residents, stakeholders, and elected bodies, resident surveys, in-person and virtual facilitation, even creative on-the-ground outreach like input boards at community events or door-to-door business surveys. This work often runs alongside Strategy and Planning, turning community input into a plan people actually recognize themselves in. You know your community. We design around that, not around a one-size-fits-all playbook.

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What's included:

• Engagement design

• Stakeholder outreach

• Facilitation of sessions and events

• Synthesis of input into an actionable plan

Employee engagement and organizational development

We help you understand how your employees feel, about their work, their leadership, their growth, through surveys, focus groups, or interviews, then turn that into a plan for real change, often feeding directly into Strategy and Planning. We only ask what an organization is prepared to act on. Asking about something you can't change does more harm than good.

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What's included:

• An outreach plan built around how your organization actually reaches employees

• Survey and/or focus group design and administration

• Analysis and key findings

• Stakeholder presentation and staff communication materials

• A summary report with findings, actions, and timelines

Data-informed management practices and process improvement

This work builds on the data you already have or data help you gather through surveys and community engagement, turned into the systems that keep an organization improving long after a single project ends. We develop systems for you to integrate data into everyday decision-making, using the approach that fits where you are, whether that's building a performance management program from scratch or refining one that already exists.

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What's included:

• Performance management program design and implementation

• Data stories and visualizations that make results clear to the people who need them

• Integration of data into budgeting and financial management

• Performance measurement assessment and refinement

Strategy and planning

A plan is only useful if it's actionable, measurable, and authentic, and that's exactly how we build them. This work often builds directly on what we learn through surveys, community engagement, or employee feedback. Whether you're setting direction for the first time or refreshing a plan that's gone stale, we help you build something your team will actually use, not just present once and file away. 

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What's included:

• Stakeholder and board engagement

• Strategic plan goal and priority setting

• Action plan and implementation roadmap

• Performance measure alignment

• A final plan and synthesis of findings

• Ongoing support and check-ins to keep the plan on track

Workshops and speaking engagements

We bring practical, real-world lessons in data and public sector leadership to conference stages and staff trainings alike. Whether it's a single keynote or a multi-week curriculum built around your team's specific needs, we teach the same way we consult: grounded, direct, and useful the moment you walk out of the room.

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What's included:

• Conference keynotes and sessions

• Custom workshops and training curricula

• Multi-week learning cohorts and sprints

• One-on-one coaching for city leaders and teams